Contact Great Wolf Lodge Customer Service
Great Wolf Lodge Phone Numbers and Emails
Toll-Free Number:
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(888) 960-9653Reservations
Customer Service:
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(608) 662-4700
Anaheim, Ca:
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(714) 530-965312681 Harbor Blvd. Garden Grove, CA
Atlanta / Lagrange, Ga:
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(706) 837-9653150 Tom Hall Parkway LaGrange, GA
Great Wolf Lodge Emails:
Events/ Guest Relations
socialmedia@greatwolf.com
Contact Information
Great Wolf Lodge Website:
Great Wolf Lodge Help Center:
Corporate Office Address:
Great Wolf Resorts, Inc.
350 N Orleans St
Chicago,
Illinois
United States
Summary of Great Wolf Lodge Customer Service Calls
268
TOTAL
CALLS
CALLS
01:40
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Great Wolf Lodge?
Payments and Charges Question:
- “Charges”
- “Security deposit has not been returned after initial 7 Buisness Days”
- “Reimbursement”
Activation/ Cancellation Question:
- “Cancel a reservation”
- “Cancel reaervation”
- “To cancel reservations”
Staff Question:
- “I need to speak to customer services for your Scotrun resort.getting very frustraTed with your artificial intelligence voice.”
- “Sexual harassment by employee @grand mound”
- “Complaint about customer service at Manteca lodge”
Employment Question:
- “W2”
- “Email of my W2 from when I was employed for 2021”
- “Email of my W2 from when I was employed”
Request for Information Question:
- “Concerned guest”
- “About my stay”
- “I frogot my i pad in room 745 can i get it sent back to us”
Product/ Service Question:
- “Booking issues”
- “Workplace harrassment”
- “Can't get through to you to book a room”
Refund Question:
- “Bout refund”
- “I have reservation April 10, if great wolf close so the coronavirius, so I get money back”
- “Refund not processed”
Cards Question:
- “Gift card order problem”
- “Lost gift card”
Account Question:
- “Login won't work”
Return/ Replace Question:
- “Change”
Shipping and Delivery Question:
- “Lost item”
Website/ Application Question:
- “Application Status for Front Desk Agent in LaGrange, Ga.”
Other Question:
- “Mmm”
- “Guest count”
- “Information”
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Great Wolf Lodge