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This was our 2nd time in two weeks visiting the Grapevine, Tx location. The 1st experience was amazing. The 2nd was even better other than the bed bugs in our room. I woke up and my wrist were swollen and itchy. I went to the lobby to report it and the manager provided...
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3.1
#1026198
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Great Wolf Lodge - Customer Care Review
Went to Great Wolf in Centralia, WA. Disappointed experience. We get there, theres no luggage carts in lobby, parking is packed & noone was able to procure a cart when asked. People appeared to hang onto their luggage carts once first using & not return them....
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Anonymous
Anonymous

Thats awful that the floor near the pool was wet.

2.7
#983069
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Great Wolf Lodge - Room Review
Great Wolf Lodge - Room Review
Great Wolf Lodge - Room Review
Great Wolf Lodge - Room Review
Great Wolf Lodge - Room Review
Great Wolf Lodge - Room Review
Great Wolf Lodge - Room Review
Great Wolf Lodge - Room Review
Great Wolf Lodge - Room Review
Not sure why this website won't let me rotate my pics... but Stay away from GWL Grapevine. This Hotel is so cheap and poorly run. Literally the worst food I've ever had. The have the worst beds, cheap bedding, and hallways full of unsupervised foul mouthed preteens....
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1.9
#975174
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Great Wolf Lodge - Head lice

Great Wolf Lodge
#1050947
3.0
Me and three kids got head lice room wasn't clean and breakfast was horrible
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Great Wolf Lodge Room Review

Great Wolf Lodge
#1020068
2.0
I personally think if you're going to pay $700 for two nights that you should get your breakfast and the children activities for free. Had the worst experience I would of been better at a Days Inn. I feel guilty for spending 700 bucks on a room
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Great Wolf Lodge Pool Facility Review

Great Wolf Lodge
#909959
Me and my friend went swimming there and the bottom of her hair was slimy!! DISGUSTING!! And after it was dry it was all hard and crusty! They really need to clean their pools.
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Short Review on July 19, 2016

Great Wolf Lodge
#885146
Horrible management i was an employee there and they shorted my hours so bad that i made less than a part time job gets in two weeks i made 230.00 when i worked five day every week and when i got hired i was a full time employee SO IF U ARE LOOKING TO BE HIRED IN GREAT WOLF LODGE PLEASE DONT THEY,LL SHORTEN UR HOUR SO BAD IT WONT BE WORTH ANYTHING
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Great Wolf Lodge - Room Review
Great Wolf Lodge - Room Review
Great Wolf Lodge - Room Review
Great Wolf Lodge - Room Review
Great Wolf Lodge - Room Review
Great Wolf Lodge - Room Review
We went to the Great Wolf in Williamsburg, VA on 12-12-16 and stayed 2 nights. We had been to the one in NC previously and loved it, but the one in Virginia was just awful. When we arrived at about 2pm, we were told we would receive an email when the room was ready but...
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2.2
#973618
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Bed bugs in all 7 rooms we had and looked at and then we had horrible service in trying to resolve the issue!!! Needless to say we ended up at the Hilton with an indoor pool and hot tub and we ended up having more fun going to Lego Land and the aquarium and riding...
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Anonymous
Anonymous

Did you call them?

1.2
#959250
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My family went at Kansas City Wolflodge added the breakfast buffet and Magical which my husband hand them the card to get it charge. 2 days ago we recieve a call stating that we owe them $88 and it will be put in collection after 72 hrs because their system messed up...
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LadyScot
LadyScot

Do you never read your credit card statements? The receipt? Come on, just pay what you owe and be done with it.

Morgantown, Indiana
#947775
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While eating dinner at the buffet there were 2 people who were intoxicated and visiting tables. I noticed security in the corner watching the women while the male was using obscene foul language. I had my 18, 15, 13 and 4 year old daughters at the table hearing his...
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3.5
#938366
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Had a similar experience at the Niagara Falls location my sons back got all scratched up on one of the slides but he seemed ok so we continiued on with our vacation. I found out 2 days later when we were leaving by the guy who worked the picture place that this...
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2.3
#914328
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We stayed at GWL Poconos in Oct 2015. We have returned twice in 2016. So you can imagine my surprise when I get a letter from a Collections Agency stating I owed Great Wolf Lodge $700plus dollars. I checked my last stay in July 2016 and everything was okay and paid...
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2.4
#897668
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The great wolf lodge in Fitchburg ma is the dirtiest place I've ever stayed. Room Resturant and over all resort is just plain disgusting It wouldn't even be suitable for a dog resort the staff is just pathetic complete air heads. Breakfast buffet I wouldn't feed to a...
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1.1
#891888
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