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Summary of Great Wolf Lodge Customer Service Calls

18 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
01:43 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Great Wolf Lodge to Ask about:

Payments and Charges:

  • “Over charge”
  • “Billing”

Request for Information:

  • “I paid over the phone I got there had a confirmation number they've already build my credit card and they told me they wouldn't let me in without the card I didn't take the car cuz I didn't want to travel with it cardholder is not present that a thir”

Website/ Application:

  • “Application Status for Front Desk Agent in LaGrange, Ga.”

Employment:

  • “W2”

Other:

  • “I need corporate number to file a huge complaint”
  • “Promotion not honored”
  • “Visit to Great Wolf Lodge Illinois”

Great Wolf Lodge Rating Stats

2.0 out of 5 stars
based on 62 reviews
See all 110 reviews

Rating stats

  1. 25 reviews
  2. 18 reviews
  3. 13 reviews
  4. 6 reviews
  5. 0 reviews

About Great Wolf Lodge

Top 5 Great Wolf Lodge Services

Sanitary Conditions, Manager, Customer Care, Room Booking, Attraction

Top 5 Great Wolf Lodge Products

Room, Kidkamp Suite Room, Towel Facility, Pool Facility, Facility

Top 5 Likes about Great Wolf Lodge

Water park, Resort staff, Lisetnig, Housekeeping was awesome

Top 5 Dislikes about Great Wolf Lodge

Food, Treatment by sales staff at great wolf lodge, Rooms, Restuarants, Lice

Summary

Great Wolf Resorts is an American national leading chain of water parks including such famous Charlotte-Concord, NC, Cincinnati-Mason, OH, Grand Mound, WA, Grapevine, TX, Kansas City, KS, Niagara Falls, Canada, Pocono Mountains, PA, Sandusky, OH, Traverse City, MI, Williamsburg, VA, and Wisconsin Dells, WI. Great Wolf Resorts is called to create the atmosphere of the Northwoods, offering an amazing guest experience and different water divertissements. Great Wolf Lodge includes affiliating Great Wolf Resorts Company offering hotel accommodations and water park resorts services. Great Wolf Resorts web site allows booking clean, comfortable hotel suits with water park passes included to stay after entertainment.

Great Wolf Lodge reviews and complaints

Great Wolf Lodge is ranked 141 out of 1310 in Hotels and Resorts category

Area Served

USA

Payment Methods

American ExpressVISA

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Great Wolf Lodge Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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